So you have finally booked a rental car and enjoyed driving it on your road trip to Sydney. Now all you have to do is pay your rental car, which should have been a simple process. However, there are some incidents that people end up spending more time at the supplier’s depot settling their bill. Why? Because of the countless questions they have regarding their invoice.
We at VroomVroomVroom want to make your booking and car rental experience pleasant that’s why we decided to share some useful information that will make it easier for you to read your car rental invoice. It is important to know some of the terms and meanings so you can fully understand what’s included in your payment. This will not only save you time, but give you a hassle-free holiday as well. Check out the usual details shown in a car rental invoice below:
- ADMIN REC (Administration Recovery) – This relates to administrative functions undertaken in respect to your car rental in Australia.
- VRR (Vehicle Registration Recovery) – This recovery reimburses the car rental company for Vehicle Registration and Compulsory Third Party Insurance imposed by various State and Territory Vehicle Registration Authorities. It is charged per day and applies to all rental days. The VRR will be considered full day even if you only used it for a few hours.
- CC SURCHARGE (Credit Card Surcharge) – A surcharge applies to qualifying rentals when paying with a credit card.
- LOC FEE (Location Fee) – This applies when the customer collects the vehicle from a premium location including airport and downtown locations. The fee varies per location and is imposed as a percentage of other charges as shown on the car rental record.
- AER (Accidental Excess Reduction) – This reduces the amount that a customer is liable to pay for damage to the rental car or damage it caused to any other vehicle or property. The maximum cover is 10 days per 30-day rental period.
- MAX (Maximum Cover) – This reduces the Accident Damages Excess to zero. It also includes Single Vehicle Accident Excess buy out and is available at participating locations.
- FUEL SERVICE – The car rental supplier provides vehicles with a full tank of fuel upon pick up. There are convenient options for replacing the fuel that you’ve consumed.
- FPO (Fuel Purchase Option) – There are certain locations that allows customers to purchase a tank of fuel in advance at a discounted price during the time of rental. This will save you time from refilling the tank before returning the rental car. Unused fuel won’t be refunded.
(Note: The details given were based on a Hertz invoice)
If there are still some details in your car rental invoice that you don’t understand, feel free to contact our friendly customer care experts so they can answer all your queries.
